All orders are shipped directly from Korea.
All orders are shipped directly from Korea.
Standard Shipping: 7-14 business days
Economy Shipping: 5-7 business days (includes insurance)
Express Shipping: 3-5 business days (includes insurance)
Shipping costs vary by destination, order amount, and shipping method.
Visit our shipping information page to discover the shipping options available in your region.
Costs are calculated at checkout and are non-refundable.
Return shipping costs are deducted from refunds.
Yes, free standard shipping or discounted upgrades are offered on qualifying orders depending on destination and order value e.g.,
Hong Kong: Over 380 HKD
Macau: Discounted upgraded shipping over 380 MOP
Asia: Over 60 USD
Australia, New Zealand: Over 60 USD
United Kingdom: Over 45 GBP
Europe: Over 50 EUR
Canada: Over 85 CAD
United States: Over 60 USD.
Specific rates and savings vary by region.
Visit our shipping information page to discover the shipping options available in your region.
Approximately 3 business days (Monday-Friday, excluding holidays).
Standard Shipping: 7-14 business days
Economy Shipping: 5-7 business days (includes insurance)
Express Shipping: 3-5 business days (includes insurance)
Our handling time is approximately 3 business days before your order is shipped.
Once your order is dispatched, you will receive a tracking number via email. Use this number to monitor your shipment.
Please provide a complete, accurate shipping address.
Incorrect or undeliverable addresses may cause delays or returns.
Additional fees may apply for re-delivery.
No shipments to APO/FPO or PO Boxes.
Some product restrictions apply (e.g., food or supplements may not ship via Standard Shipping to Europe).
DDP (Delivered Duty Paid): Le Panda Beauté covers all taxes for certain countries (e.g., U.S., Japan, Singapore, Malaysia, EU countries listed).
DDU (Delivered Duty Unpaid): For other destinations, customers are responsible for import taxes, customs duties, and fees.
If refused and the shipment is returned, no refund or reshipment will be provided.
Once your order is accepted, we start processing it right away to ensure it reaches you as quickly as possible. Unfortunately, this means we cannot make any changes to orders after they have been placed. If you need to cancel your order or request any changes, please contact us at cs@lepandabeaute.com with your order number. Our team will do our best to accommodate your request or offer an alternative solution.
Economy Shipping to the USA is temporarily suspended due to customs policy changes.
Yes, a mandatory $25 DDP service fee applies for Express shipments to the USA.
Le Panda Beauté is not liable once the package is delivered to the correct address.
If the delivery service causes damage or loss, contact customer service for assistance in filing a claim.
We have a 7-day return policy. Items must be unopened, unused, and in their original packaging. A receipt or proof of purchase is required for returns.
No, hygiene products (like masks and single-use care items) are not eligible for return.
To initiate a return, please contact us at cs@lepandabeaute.com. If approved, we will provide you with instructions on how to send your package.
Inspect your order upon receipt. If you find a defect or issue, contact us immediately to resolve it.
Yes, you can initiate an exchange by returning the current item and placing a new order for the desired item once your return is accepted.
Once we receive and inspect your return, we will notify you regarding the approval of your refund. The refund will be processed back to your original payment method, but shipping costs are non-refundable.
